Starting April 22nd, 2012 Verizon Wireless will be implementing a $30 fee to your bill when you upgrade your phone and resign your two-year contract. The upgrade fee has been a common procedure used by other carriers and Verizon has decided to use a 15% lower fee than some of the other competitors.
Express Verizon encourages our customers to upgrade eligible lines prior to the 22nd to avoid any extra cost. We are also still offering our Cell Phone Trade-In Program* which will give our customers at least $20 off a new device. You may turn in one phone per purchase as long as the phone you are bringing back still powers on. We also accept devices from other carriers.
Upgrade fees will not apply to Verizon Wireless Prepay or Business accounts.
*Speak with an Express Verizon associate for more details.
– Sarah and your friends at Express Verizon